Mackie Monday: A Big Thank You

This Mackie Monday, I would like to take the opportunity to recognize a department that has been critical to our growth and success. A department that is not often enough recognized for their tremendous efforts. That department is our world class accounts department lead by North American CFO James Henderson and Canadian CFO Phil Flaherty.

Without the tremendous effort put forward by this talented and stable group of people, we would not have been able to sustain the fantastic growth we have achieved since 2009.

During this time, we have grown sales by 106%, all while reducing debtor days (number of days needed to collect our money) and maintaining an excellent control of our bad debts. Our banks assure me that this is a very rare achievement!

These results would not be possible without the talent and experience we have within the accounts team and the close working relationships they have not only with our branch teams, but also with our customers. We believe these relationships are critical and it is for that reason we believe in having our divisional accounts offices as local as possible to the branches that they cover. This allows our accounts teams to get in front of our branch teams and their customers and build those relationships.

It allows our accounting teams to better understand the challenges faced in branch life, understand the area’s go-to-market strategy and be able to adjust and support accordingly.

To the CES accounts team, thank you from myself and the rest of the CES family for all that you do!