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An electrical supplier in Hendersonville, North Carolina, recently shared their exciting 25th anniversary with the community. City Electric Supply (CES) Hendersonville, North Carolina, celebrated by hosting many valued customers and vendors. Branch Manager Lane Owen enjoyed reflecting on how the location has thrived and what the future might look like for CES Hendersonville, North Carolina.

“Over 100 people attended the event. I was glad my branch team got to talk with the customers, eat, and enjoy the celebration with the community,” said Owen.

A Celebration Complete With Food, Prizes, and Great Company

Some of the industry’s top vendors, including Klein Tools, Milwaukee Tool, Lutron, and Siemens, took part in the event. Customers saw demos of their latest product lines and received special event discounts. Attendees also enjoyed delicious food from the Hit the Pit BBQ.

A few lucky customers even walked away with a variety of prizes. CES raffled quality tool packs, an F4P Bluetooth job site speaker, and a Traeger wood pellet grill. Plus, donations toward extra raffle tickets benefitted the Make-A-Wish® Foundation.

“The feedback from the customers was really positive. It was fun to socialize with everyone,” said Owen.

This Electrical Supplier’s Key to Long-Term Success

“The secret to it all, bottom line, is customer service. If you work hard to provide the best service, everything else will fall in line,” said Owen.

According to Owen, CES supports that goal with its recent addition of nationwide fulfillment centers. These centers deliver products to branches and customers faster than ever to exceed customer expectations.

“The fulfillment centers are a big assist for us,” explained Owen. “About 90% of the time, we can have what the customer needs the next day. We can quickly help contractors stay on schedule, even with last-minute requests.”

A Supportive Work Culture and a Bright Future

And the team at the branch definitely knows how to balance that hard work ethic with a great atmosphere.

“Our team has a good relationship. We have fun, but we also know we have each other’s back when it’s time to work. We can depend on each other to jump in anytime,” said Owen.

Lastly, Owen shared two important future goals for himself and the branch team.

“I want to dig deeper into finding ways to support the community,” said Owen. “I also want to concentrate on being a good support for the younger team members as they work their way up.”

We look forward to seeing all the great ways this branch team and their community support each over the next 25 years!

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